Terms of Service

Last Updated: June 2026

Welcome to Corediva Tech Solutions. These Terms of Service ("Terms", "Agreement") represent a binding contractual framework between your enterprise ("Client", "User") and Corediva Tech Solutions ("Company", "We", "Our"), an IEC compliant, MSME certified technology solutions provider headquartered in Tiruchirapalli, Tamil Nadu, India. By accessing our global web assets, purchasing our proprietary product suites, or executing a dedicated Statement of Work (SOW), you confirm absolute alignment with these terms.

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1. Acceptance of Terms

By retaining our full-stack software development team, contracting our automated marketing pipelines, or provisioning cloud space configurations, you accept all provisions contained herein. If you are entering into this agreement on behalf of a corporate legal entity, you guarantee that you possess explicit authorization to bind said entity to these constraints.

2. Scope of Services & System Architecture

Corediva Tech Solutions operates as a specialized offshore B2B entity providing custom web application development, multi-tenant ERPNext/Frappe customizations, AI chatbot sequences, WhatsApp Business API pipelines, managed IT infrastructure monitoring, and advanced demand-generation marketing. Each project engagement requires a separate Statement of Work (SOW) specifying milestones, runtime boundaries, and granular deployment specifications. Any variations from an active SOW require a formal signed amendment loop.

3. Financial Frameworks & Cross-Border Billing

All engineering and software assets are billed according to specific fixed-milestone parameters or retainer schedules detailed in your unique statement of work.

• Payment Verification: International payments are securely processed and cleared via our institutional tier at Bank of Baroda or validated global credit lines (Stripe gateway models).
• Late Penalties: Invoices left unpaid past a 14-day clearance window from date of issuance will incur a monthly statutory compounding latency fee of 1.5% on all outstanding balances.
• Tax Adjustments: Clients are fully responsible for all relevant local withholding taxes, GST, or cross-border processing duties matching institutional rules.

4. Intellectual Property & Source Code Hand-Over

Our policy regarding source code ownership is rigid and transparent:

• The Hand-Over Rule: Absolute copyright transfer, repository access credentials, and complete source code ownership are handed over to the Client only and strictly upon the total clearance of all active financial milestones and contractual settlements specified in the active project contract.
• Pre-Existing Assumed Modules: Corediva Tech Solutions retains total ownership of its proprietary scripts, boilerplate codes, pre-built AI modules, and proprietary tools (e.g., Whatsapp architecture modules, Wantanassist core codes). Clients are granted an irrevocable, perpetual, non-exclusive license layer to execute these modules inside their tailored platform.

5. Client Obligations & Credentials Management

To maintain agile development cycles without operational friction, the Client agrees to provide secure, prompt, and valid access to relevant hosting environments (AWS/Azure keys), DNS configurations, or verified Meta Business profiles for WhatsApp setup. Corediva Tech Solutions disclaims total liability for deployment delays or system integration stalls resulting from a Client’s failure to provision necessary administrative pathways or valid documentation assets.

6. Service Disclaimers & Third-Party Dependencies

Our software layers and automation matrices integrate deeply with advanced third-party API runtimes (including Meta Developer tools, OpenAI engines, Claude API layers, and Hostinger/Namecheap network perimeters).

• API Disruption Disclaimer: Corediva Tech Solutions cannot guarantee uninterrupted execution arrays if third-party providers dynamically alter their API code paths, rate limitations, or operational price structures.
• Cybersecurity Audits & Site Recovery: While our emergency response teams exercise maximum technical rigor to clean trojans and isolate backdoors, we provide no recursive guarantee against re-infection if a Client deliberately retains weak system password settings, unpatched plug-ins, or neglects endpoint security guidelines against our explicit advice.

7. Mutual Non-Disclosure & Confidentiality

Both contracting bodies explicitly agree to preserve absolute confidentiality regarding all internal data, proprietary software logic, pricing structures, operational pipelines, and user database configurations shared during the relationship. This mutual confidentiality constraint outlives the closure or termination of any active service contract for a continuous window of three (3) years.

8. Governing Jurisdiction & Dispute Resolutions

These terms, operational boundaries, and all associated project statements are governed completely by the legislative laws of India. Any statutory conflict, legal claim, or unresolved contract dispute originating from an active engagement with Corediva Tech Solutions shall fall under the exclusive judicial authority of the courts located in Tiruchirapalli (Trichy), Tamil Nadu, India.